Automotive Assistant Service Manager/ Service Advisor/ Service Writer

Gulfgate Dodge Chrysler Jeep is looking for an Experienced Assistant Automotive Service Manager!

The Assistant Service Manager is responsible for building strong customer relationship and selling the technicians? time. They greet and?consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

  • Ensure that customers receive prompt, courteous, and effective service?

  • Drive the sale of technicians' time to meet departments sales forecast

  • Prioritize required services, and be prepared to provide options upon request.

  • Keep customer informed on completion times, service expenses, and possible changes.

  • Ensure customer has a positive dealership experience?

  • Know the product well enough to answer characteristic and operational questions?regarding the customer?s vehicle.???

As an Assistant Service Manager, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as an Assistant Service Manager:?

  • One year of experience in a Service Advisor role required?

  • Some technical automotive knowledge and diagnosis skills

  • Strong problem solving skills

  • Good customer handling skills

  • Ability to work as a team leader

  • Must have computer proficiency

  • Valid driver's license

Start your career as an Assistant Service Manager for Chrysler today.

Apply Now!

Please apply only if you meet the criteria above- Only experienced Automotive Service Advisors or candidates with automotive dealership experience will be considered for this role

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